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1. I can't watch the movie on the Media Player.
2. I'd like to access my PC via 3g or Wi-Fi. How do I set up my router to forward ports?
3. I’d like to connect to my workplace computer.
4. I can’t control the mouse and keyboard control during playing games.

 

1. I can't watch the movie on the Media Player

The overlay mixer could not be used for CrazyRemote. Please do not use the overlay mixer. 

i) How do I turn off the overlay mixer in the VLC Media Player?

▷ Tools > Preferences > Video > Display > Accelerated video output( Overlay ) [ DO NOT check this box ]

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ii) How do I turn off the overlay mixer in the Media Player Classic?

▷ View > Options > Playback > Output > DirectShow Video > Overlay Mixer [ DO NOT check this box ] > Check the box of VMR7( renderless )

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2. I'd like to access my PC via 3g or Wi-Fi. How do I set up my router to forward ports?


If you use a router, you should setup port forwarding which offers the convenience of allowing remote computers access to external network such as 3G and Wi-Fi. Port forwarding is a method for forwarding requests for service to a server that would otherwise not be accessible from the external server.

The CrazyRemote Server tries to automatically forward the port, and configure your router to allow external server. You simply check the box, “Setting your router automatically”.a

However, if your router does not configure port forwarding automatically via UPnP or fails to setup port forwarding, you have to configure port forwarding manually.

 

[ Setup port forwarding manually ]

Different routers may have different menus for Port forwarding, so you may need to read your router manual.

1. Here are instructions for manually configuring port forwarding on D-Link router.

  1. Advanced>Virtual Server>Enabled>Enter a Name, e.g., ‘CrazyRemote’
  2. Enter your local IP>Select Protocol Type, ‘TCP’>Enter Private Port and Public Port number, the number from a Crazy Remote Server.

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2. Here is an image for configuring port forwarding on Linksys router.

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3. Here is an image for configuring port forwarding on Belkin router.

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If you still have a hard time setting up port forwarding, please visit CrazyRemote page on Facebook and post questions to our Facebook page wall.

 

3. I’d like to connect to my workplace computer.

You can connect to any PC in the same way as you do with your PC at home.
Install a CrazyRemote server on your workplace PC, and setup the IP, port, and password.
However, the company firewall may block the use of CrazyRemote.

4. I can’t control the mouse and keyboard control during playing games.

If your game runs in full screen mode, you might not able to control the mouse and keyboard.
You can try to change to windowed mode to run the game. Then, you can control them.
If you still cannot control the mouse and keyboard, you can try following:

1. Touch the Option icon from CrazyRemote on your Device.
2. You can see the Status and Option screen and then touch the Option icon.
3. Make sure that the Support CrazyRemote Driver option is turned on.

 

If you are still experience this issue, please contact us.